How to Setup Microsoft 365 Shared Mailboxes on the Android Outlook App

Posted on 2 March 2023

Microsoft 365 shared mailboxes are a useful tool for teams to collaborate and manage incoming emails. By creating a shared mailbox, all members of a team can access the mailbox and respond to messages, ensuring that no emails are missed. In this article, we’ll show you how to set up Microsoft 365 shared mailboxes on the Android Outlook app.

Step 1: Install the Outlook app on your Android device

If you haven’t already, you’ll need to download and install the Outlook app on your Android device. You can find the app in the Google Play Store, or by following this link: https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_US&gl=US

Step 2: Add a Microsoft 365 account to Outlook

Once you have the Outlook app installed on your device, you’ll need to add your Microsoft 365 account to the app. To do this, follow these steps:

1. Open the Outlook app on your Android device.
2. Tap on the three horizontal lines in the top left corner of the screen.
3. Tap on the gear icon to access the Settings menu.
4. Tap on “Add Account.”
5. Enter your Microsoft 365 email address and password, and tap “Sign In.”
6. Follow the prompts to complete the setup process.

Step 3: Add the shared mailbox to your account

Now that your Microsoft 365 account is set up in the Outlook app, you’ll need to add the shared mailbox to your account. To do this, follow these steps:

1. Tap on the three horizontal lines in the top left corner of the screen.
2. Tap on the account you want to add the shared mailbox to.
3. Tap on the gear icon to access the Settings menu.
4. Tap on “Add Shared Mailbox.”
5. Enter the email address of the shared mailbox and tap “Add.”

Step 4: Access the shared mailbox

Once you’ve added the shared mailbox to your account, you can access it by following these steps:

1. Tap on the three horizontal lines in the top left corner of the screen.
2. Tap on the account that you added the shared mailbox to.
3. Tap on the name of the shared mailbox to access it.

You can now view and respond to emails in the shared mailbox, just like you would with your own mailbox.

Conclusion

Setting up Microsoft 365 shared mailboxes on the Android Outlook app is a simple process that can greatly benefit teams who need to collaborate on emails. By following the steps outlined in this article, you can easily set up and access shared mailboxes on your Android device.

---